All orders will be processed within 24 hours, and printing of your order will be complete within 7 working days of your order date, with the exception of pre-orders where dispatch is outlined in the product description. We take parcels to the Post Office every Thursday, mainland Europe Orders take up to 7 working days and International Orders take up to 15 working days. Orders are sent by standard post services unless otherwise requested, if you have an urgent request please email us before ordering so we can do our best to help accommodate your order.
However, sometimes during sale periods or other busy periods such as Spanish holidays, deliveries may take longer. If you have not received your delivery within 10 working days (Europe) or 20 working days (International), please contact us via email, and we will will investigate for you. We do not ship on weekends or public holidays.
Please be aware that orders being shipped outside of the EU may be subject to customs charges on occasion and we are unable to provide any refunds for this. If in doubt, please check with your local postal services for more information.
|Region||500g or less…||More than 500g...|
|Europe & UK||5.95||11.95|
|Rest of the World||8.95||19.95|
One or two t-shirts falls into our 500g or less price bracket, any orders larger than this will incur the higher postage prices to account for the weight.
Easy Returns & Exchanges
If you are not 100% satisfied with your Food Scouts product then you can return an item for refund/exchange within 14 days of receipt. Please note that items must be unworn, in original condition with all tags or packaging intact.
To arrange a refund or exchange, please email us with your name, email address and delivery address within 14 days of receipt. If possible please use original packaging and ensure that the item is securely wrapped to avoid damage in transit.
The cost of returning the item is your responsibility. Responsibility of the item is up to you until it reaches us, therefore, it is extremely important to obtain proof of postage or use a service that provides a tracking number (e.g. Recorded Delivery) We are unable to process a refund/exchange if the returned item is lost in transit. We will not be responsible for items lost in the post during return transit. Upon receiving the returned items, we will then issue a refund to original source of payment or dispatch the exchanged item within 5 working days. We will not refund postage costs unless the item is faulty or a mistake has been made by Food Scouts.
Please remember to include the invoice in the returns parcel. Please note that these are hand printed items so small variations in colour and result can occur, we will not accept refunds in cases of unavoidable variations in design.